Customer results, in their own records.
Three practices, each measured in its own practice management system and ScoutIQ payment records against as many open days before ScoutIQ. An endodontic group with four offices, a family practice and a general practice.
Four endodontic offices, Houston, Texas · EndoVision · 73 days measured$49,983 of old balances recovered across four offices
- old balances recovered
- $49,983
- more overdue balances paid, $53,299
- 16x
- from $3,406
- net collection rate
- 99.7%
- up from 93.1%
- patient collection rate
- 62.2%
- up from 56.2%
“Patients get a text, an email or a letter, pay however suits them, and every payment is posted and reconciled in EndoVision on its own at all four offices. It is so easy that our front desks barely touch it. We have collected almost $50,000 in old balances, and our collection rate went from 93% to 99.7%.”
Roxanne, Office Manager · Gulf Coast Endodontics, Houston, TX 
One office, Livonia, Michigan · Open Dental · 90 days measured28% faster collections, with insurance and patient payments automated
- faster collections, 13.3 days in A/R
- 28%
- down from 18.6 days
- of electronic insurance dollars matched automatically
- 98%
- up from 0%
- of patient payments auto collected
- 89%
- up from 0%
- auto reconciled, every card payout to the bank
- 100%
- up from 0%
“Insurance payments and patient payments post themselves into Open Dental now, and my team only handles the exceptions. We get paid about five days sooner, and 98% of our electronic insurance dollars match on their own.”
Dr. Terri Todaro, Owner & Dentist · Todaro Dental, Livonia, MI 
One office, Houston, Texas · Open Dental · 60 days measured$20,475 in old balances paid, and posting on autopilot
- old balances recovered
- $20,475
- net collection rate
- 99%
- up from 96.5%
- more of overdue balances paid
- 2.3x
- up from 8.1%
- faster to the first payment, 37 days
- 34%
- down from 56 days
“Families who were months behind are finally paying their old balances from a text. The EOB is scanned into the claim in Open Dental, and it closes the claim with all of our adjustment categories.”
Brianne, Office Manager · Polish Dentistry, Houston, TX
Every figure is measured in the practice’s own records; yearly value on each case study is worked out on the practice’s own volumes. Results vary by practice. See how each figure is defined.
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