Dental billing automation for single-location practices.
Insurance posted, patient balances collected and the books reconciled, so the people at your front desk can look after patients. Live in 48 hours on the system you already run.
In a single-location practice, the people checking patients in are the same people posting EOBs, chasing balances and matching deposits. ScoutIQ takes that work off the desk and leaves only what needs a person.
EOBs arrive every way at onceBy mail, from payer portals and from the clearinghouse, and each one is keyed in by hand between patients.
Balances wait for a free hourCalls about old balances happen when the desk is quiet, which is rarely.
The bank gets matched at month endIf at all. A payment posted to the wrong patient stays wrong until someone looks.
Billing hours ScoutIQ takes off one location, a month
65hrs15 hours a week back at the desk
Insurance31 hrs
Paper checks, portals, posting EOBs, matching EFTs and cards
Patient balances27 hrs
Statements, chasing, payment plans, posting and deposits
Reports7 hrs
The monthly pack, and questions that need a report built
ScoutIQ customers: one location collecting $100K a month. Your own numbers are in the ROI calculator.
Insurance posting, off the desk.
ScoutIQ reads every EOB and ERA, posts each claim line and matches the payment to your bank. 95% of insurance payments match with no human review.
Read from every doorERAs from your clearinghouse, paper EOBs through a ScoutIQ PO Box, payer portals and virtual cards.
Posted to your practice systemEach claim line to the right patient in Open Dental, Dentrix, Eaglesoft or whatever you run, and the payment matched to the bank.
Only the exceptions come to youShort pays and denials arrive with the payer’s reason and the days left to appeal, not buried in a stack of paper.
One paper EOB, 7 claim linesCheck for $882.00, scanned at the PO BoxOpen Dental
Maya Ortiz · D1110$86.00Posted
Ben Carter · D0274$58.00Posted
Ana Liu · D2392$142.00Posted
Theo Park · D0150$64.00Posted
Sam Reed · D2750$412.00$100.00 short, to you
Ivy Chen · D1120$72.00Posted
Noah Diaz · D0120$48.00Posted
6 of 7 lines posted untouchedCheck matched to Thursday’s deposit
Illustrative EOB, sample patients and amounts.
Patient balances, collected without the chase.
ScoutIQ follows up by text, email and mail, offers plans and pay later, and posts every payment. Nobody at the desk has to pick up the phone.
Text, email and mail, on your rulesThe day a balance posts, follow-up starts. ScoutIQ even prints and mails the statements, and stops once it is paid.
Payment plans and pay laterYour own interest-free plans run by ScoutIQ, or Affirm and Klarna, in a checkout with your practice name.
Posted without anyone keying itEvery payment lands on the right patient in your practice system and in your bank and books.
Day 1Text with a pay link
Day 4Email reminder
Day 14Statement in the mail
Brightwater Dental · Text
Hi Maya, your balance at Brightwater Dental is $180.00. Pay now or set up a plan with the link below.
Checkout, in your practice’s name
Pay $180.00 todayCard or bank account
3 payments of $60.00Interest-free, run by ScoutIQ
Pay laterWith Affirm or Klarna
First $60.00 paid, posted to Maya’s ledger in Open Dental. Reminders stop.
Illustrative, sample patient and amounts.
Reconciled to the bank. Briefed every morning.
ScoutIQ ties each payment from your practice system to your bank and to QuickBooks or Xero. Atlas, the AI assistant, opens each day with what needs doing.
Yesterday, tied out
Whatever does not tie out gets a name and an owner, instead of waiting for month end.
Open Dental
$6,482.10
Ties out
Bank
$6,568.10
$86.00 over
QuickBooks
$6,482.10
Ties out
$86.00 refund posted in Open Dental, not yet out of the bank.Named and assigned to the office manager
Illustrative, sample data.
The morning brief
Atlas
Read from your practice system, bank and books overnight, in plain English.
Yesterday$6,482 collected. 2 insurance short pays are waiting, reasons attached.
Today4 open hygiene slots this week. 9 patients with treatment not yet scheduled, ranked by value.
Balances3 balances over 90 days. Reminders are running; one family asked for a plan.
Illustrative, sample data.
Measured at single offices, in their own records.
Todaro Dental and Polish Dentistry each run one office on Open Dental. Every figure is measured in the practice’s own records against a comparable period before ScoutIQ.
One office · Open Dental
28% faster collections, with insurance and patient payments automated
One office on Open Dental running all three modules: insurance posted from the EOBs, card terminals at the desk, reminders on overdue balances, Atlas recall lists and the books reconciled. Every payment posts itself.
faster collections, 13.3 days in A/R
28%
down from 18.6 days
of electronic insurance dollars matched automatically
98%
up from 0%
net collection rate
99.3%
up from 97.6%
patient payments posted to Open Dental with no keying
Live in 48 hours: Guided onboarding. Keep your PMS, nothing to switch
Keep your systems: No change to your PMS, bank or books
White-glove support: Setup and training for your whole team
HIPAA compliant: BAA signed with every customer
What is dental billing automation for a single-location practice?
Software that does the billing work a small front desk does by hand, the back half of dental revenue cycle management: it posts insurance payments from every EOB and ERA to your practice management system, collects patient balances by text, email and mail, reconciles payments to your bank and books, and briefs you each morning. ScoutIQ goes live in 48 hours, with nothing to migrate.
A few questions.
In a small office the billing work lands on the same few people who run the front desk, so every hour it takes comes out of patient time. ScoutIQ customers get about 15 hours a week back at a typical location. Measured in their own records, Todaro Dental cut Days in A/R to 13.3 from 18.6, and Polish Dentistry recovered $20,475 of old balances.
No. ScoutIQ works on top of the system you already run, one of 59 it supports, including Open Dental, Dentrix, Eaglesoft, Curve and CareStack. You keep your PMS: nothing to switch and nothing to migrate, and most practices are live in 48 hours.
ERAs from your clearinghouse, paper EOBs through a ScoutIQ PO Box, payer portal remittances and virtual cards land in one queue. ScoutIQ posts each claim line to your practice system and matches the payment to your bank. 95% match with no human review; short pays and denials come to you with the payer’s reason and the days left to appeal.
ScoutIQ follows up by text, email and mailed statement on rules you set, and stops once the balance is paid. Patients pay by card or bank account, choose a payment plan run by ScoutIQ, or pay later with Affirm or Klarna, in a checkout with your practice name. Every payment posts to the right patient in your practice system.
The first 30 days are free, on your own data, with no commitment. Guided onboarding connects your practice system, bank and books, and your team is trained during setup. Most practices are live within 48 hours.
Yes. ScoutIQ AI is HIPAA compliant and signs a Business Associate Agreement (BAA) with every customer. Encryption, US hosting, how AI uses your data and data retention are covered on the Security page, scoutiq.ai/security.
One office · Open Dental